Artesanía Nueva Era Privacy Policy

This privacy policy explains how Artesanía Nueva Era ("we," "us," or "our") collects, uses, and protects the personal information of users ("you" or "your") who visit our site, participate in our workshops, or otherwise interact with our services. We are committed to protecting your privacy and complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect:

We may collect personal information such as your name, email address, postal address, phone number, and payment information when you place an order, register for a workshop, contact us through our website or other channels, or otherwise interact with our services. We may also collect information about your browsing activity on our site, including your IP address, browser type, and pages visited. This information is collected through cookies and other tracking technologies. You can manage your cookie preferences through your browser settings. We may also collect information you provide voluntarily, such as in reviews or testimonials.

How We Use Your Information:

We use your personal information to process orders, provide customer support, manage workshops and courses, communicate with you about our products and services, and improve our online platform. We may also use your information for marketing purposes, such as sending newsletters or promotional emails. We will only send you marketing communications if you have opted in to receive them. You can opt out at any time.

Data Sharing:

We may share your personal information with third-party service providers who assist us with payment processing, shipping, email marketing, and other essential functions. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes specified by us. We may also disclose your information if required by law or legal process.

Data Security:

We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention:

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Your Rights:

Under applicable data protection laws, you have the right to access, correct, update, delete, or restrict the processing of your personal information. You also have the right to data portability and the right to object to the processing of your personal information. To exercise these rights, please contact us using the address below.

Contact Us:

If you have any questions or concerns about this privacy policy, please contact us at:

Artesanía Nueva Era
12 Calle de la Cerámica, Piso 3,
46001 Valencia, Valencia
Spain

We may update this privacy policy from time to time. Any changes will be posted on our website.