Terms and Conditions of Artesanía Nueva Era

These terms and conditions govern your access to and use of the Artesanía Nueva Era website and any services provided through the site. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website.

1. Services: Artesanía Nueva Era offers the design and creation of handmade ceramic tiles, tableware, decorative items, and custom ceramic installations for homes and businesses. We also provide restoration and repair of antique ceramic pieces and offer workshops and courses on traditional Spanish ceramic techniques. Specific details regarding services, pricing, and availability are outlined on our website.
2. Orders and Payments: All orders are subject to availability. Payment terms will be specified at the time of purchase and may include various methods as indicated on our website. We reserve the right to refuse any order for any reason.
3. Shipping and Delivery: Shipping costs and delivery times will be communicated at checkout. Artesanía Nueva Era is not responsible for delays caused by unforeseen circumstances such as inclement weather or shipping carrier issues. Risk of loss or damage to goods passes to the customer upon delivery.
4. Returns and Refunds: Our return and refund policy is detailed on our website. Please review this policy carefully before making a purchase.
5. Intellectual Property: All content on our website, including but not limited to designs, images, text, and logos, is the intellectual property of Artesanía Nueva Era and is protected by copyright laws. You may not use, reproduce, or distribute any content without our prior written consent.
6. Liability: Artesanía Nueva Era shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our website or services. Our liability is limited to the amount paid for the specific goods or services purchased.
7. Privacy: We collect and use your personal information in accordance with our Privacy Policy, which is available on our website.
8. Modifications: Artesanía Nueva Era reserves the right to modify these terms and conditions at any time. Any changes will be posted on our website. Your continued use of the website after such modifications constitutes your acceptance of the revised terms.
9. Governing Law: These terms and conditions are governed by and construed in accordance with the laws of Spain. Any disputes arising out of these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Valencia, Spain.
10. Contact Information: For any questions or concerns regarding these terms and conditions, please contact us at: Artesanía Nueva Era 12 Calle de la Cerámica, Piso 3, 46001 Valencia, Valencia Spain